Privacy Policy / 隐私政策
Last updated / 更新日期：2026-04-28
1. Introduction / 引言
EN: Guangzhou Vol Sea Technology Co., Ltd. (“VOLSEA”, “Vol Sea Tech”, “we”, “us”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit or shop on volsea.us.kg.
中文：广州沃海科技有限公司（“VOLSEA / Vol Sea Tech / 我们”）重视你的隐私。本隐私政策说明当你访问或在 volsea.us.kg 购物时，我们会收集哪些信息、如何使用、以及你有哪些选择权。
2. Information we collect / 我们收集的信息
2.1 Information you provide / 你主动提供的信息
EN: We receive and store information you enter on our website or provide to us in other ways, such as:
- Name, company name, and contact details (email, phone)
- Billing and shipping address
- Order details (products, quantities, notes)
- Account credentials (if you create an account)
- Messages you send through contact forms or email
中文：我们会接收并保存你在网站上填写或以其他方式提供的信息，例如：
- 姓名/公司名称与联系方式（邮箱、电话）
- 账单与收货地址
- 订单信息（产品、数量、备注）
- 账户信息（如你注册账户）
- 你通过联系表单或邮件发送的内容
2.2 Payment information / 支付信息
EN: Payment transactions are processed by our payment service providers. We do not intentionally store full card numbers on our servers. Payment providers may collect information as required to process your payment and prevent fraud.
中文：支付交易由我们的支付服务商处理。我们不会有意在服务器上保存完整银行卡号。支付服务商可能会为完成支付与反欺诈目的收集必要信息。
2.3 Automatic information (cookies & similar technologies) / 自动收集的信息（Cookie 等）
EN: Like many websites, we use cookies and similar technologies to collect certain information when your browser interacts with our website. This may include IP address, browser type, device identifiers, pages viewed, and referring/exit pages.
中文：与多数网站类似，我们使用 Cookie 等技术在你的浏览器与我们网站交互时自动收集部分信息，例如 IP 地址、浏览器类型、设备标识、访问页面、来源/离开页面等。
3. How we use information / 我们如何使用信息
EN: We use information to:
- Process orders, deliver products, and provide customer service
- Communicate order updates (confirmation, tracking, service notices)
- Improve our website, products, and user experience
- Prevent fraud and protect the security of our business and users
- Send marketing communications if you subscribe (you can opt out at any time)
中文：我们使用信息用于：
- 处理订单、安排发货与提供客户服务
- 发送订单更新（确认、物流追踪、服务通知）
- 改进网站、产品与用户体验
- 反欺诈与安全保障（保护我们与用户）
- 如你订阅，则发送营销信息（你可随时退订）
4. How we share information / 我们如何共享信息
EN: We are not in the business of selling your personal information. We may share information only as needed for the purposes described above, including:
- Service providers (agents): payment processing, shipping/courier services, analytics, IT support, customer service tools
- Affiliated/partner businesses involved in your transaction: where another entity is clearly involved in fulfilling your request/order
- Legal & safety: to comply with law, enforce our Terms, or protect rights, property, or safety
- With your consent: when you explicitly agree to sharing
中文：我们不会出售你的个人信息。我们仅在实现上述目的所必需的范围内共享信息，包括：
- 服务提供商（代理）：支付处理、物流快递、数据分析、IT 支持、客服工具等
- 参与交易履约的关联/合作方：在对你明确告知且确有必要参与履约的情况下
- 法律与安全：遵守法律、执行条款、或保护权利/财产/安全
- 经你同意：你明确授权我们共享时
5. Cookies choices / Cookie 选择与控制
EN: Most browsers allow you to remove or reject cookies through settings. However, some site features (such as shopping carts and login) may not function properly without cookies.
中文：大多数浏览器允许你在设置中删除或拒绝 Cookie。但若禁用 Cookie，部分功能（如购物车、登录等）可能无法正常使用。
6. Email communications & unsubscribe / 邮件通信与退订
EN: If you subscribe to newsletters or marketing emails, you can opt out at any time by using the “unsubscribe” link in our emails or by contacting us at [[email protected]].
中文：如你订阅了新闻邮件或营销邮件，可随时通过邮件中的“退订/Unsubscribe”链接退订，或联系 [[email protected]] 协助处理。
7. Data retention & security / 数据保存与安全
EN: We retain personal information only as long as needed for business, legal, accounting, or security purposes. We use reasonable administrative, technical, and physical safeguards to protect information.
中文：我们仅在业务、法律、财务或安全需要的期限内保存个人信息，并采取合理的管理、技术与物理措施保护信息安全。
8. Children / 未成年人
EN: Our website is not intended for children under 18. If you are under 18, you may use this website only with the involvement of a parent or guardian.
中文：本网站不面向 18 岁以下未成年人。如你未满 18 岁，请在监护人参与下使用本网站。
9. International users / 国际用户
EN: If you access our website from outside China, please note that your information may be processed in China and other countries where our service providers operate.
中文：如你在中国以外访问本网站，你的信息可能会在中国及我们的服务提供商所在国家/地区被处理。
10. Contact / 联系我们
EN: If you have privacy questions or requests, contact us at [[email protected]].
中文：如你对隐私政策有疑问或希望提出相关请求，请联系 [[email protected]]。
11. Updates to this policy / 政策更新
EN: We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date.
中文：我们可能不定期更新本隐私政策。更新后会在本页面发布，并同步更新“更新日期”。